Privacy Policy
At Alpha Wellness Sanctuary, we are deeply committed to respecting and protecting the privacy and medical confidentiality of our guests, prospective patients, and online visitors.
1. Information We Collect
When you interact with our website, request a consultation, or check into our sanctuary in Mysuru, we may collect personal and health-related information, including:
- Personal Contact Details: Name, phone number, email address, and geographical location.
- Health & Medical Context: Symptoms, medical condition history, current medications, dietary preferences, and diagnostic testing data submitted via consultation forms.
- Technical Analytics: IP address, device type, browser information, and website interaction logs used to optimize user experience.
2. How We Use Your Information
We use your data strictly for legitimate clinical, operational, and guest care purposes:
- To review your medical profile and schedule doctor-led private consultations.
- To design personalized Ayurvedic and functional medicine reversal protocols.
- To contact you regarding consultation appointments, diagnostic prep, or post-checkout follow-ups.
- To maintain internal records and comply with statutory health regulations.
3. Data Confidentiality & Protection
We maintain strict physical, administrative, and technological safeguards to protect your personal and medical information against unauthorized access, loss, or misuse. All health records and consultation details are accessible only by authorized medical staff and care coordinators.
4. Third-Party Sharing
We do not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with specialized diagnostic laboratories or medical partners directly involved in your clinical evaluation, and strictly under confidentiality agreements.
5. Your Rights & Choice
You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or ask for the deletion of your non-statutory records. To exercise these rights, please contact our medical administrative team.
6. Contact Us
If you have questions regarding this Privacy Policy or our data handling practices, please contact us:
Alpha Wellness Sanctuary
244/248 Melapura, Mysore — near Payana, Karnataka, India
Email: care@alphawellnessresort.com
Phone: +91 73384 89786